• Loose Fit
• Hooded Neck
• Zippered Hoodie
• Soft Material
• Long Sleeve

Domestic Shipping (Within the U.S.)

• Processing Time: All orders are processed within 1-2 business days.
• Shipping Time: Standard shipping typically takes 3-5 business days. Expedited options are available at checkout.
• Shipping Rates: Calculated at checkout based on the shipping method selected.

International Shipping

• Processing Time: All orders are processed within 1-2 business days.
• Shipping Time: International shipping times vary by destination but typically range from 7-14 business days.
• Shipping Rates: Calculated at checkout based on the destination and shipping method selected.

Order Tracking

• Once your order has shipped, you will receive a confirmation email with a tracking number. Use this number to track your package on our website or through the carrier’s website.

Delays and Issues

• While we strive to meet all delivery estimates, shipping times may be affected by factors beyond our control (e.g., weather, customs delays).
• If your order is delayed, lost, or damaged in transit, please contact our customer service team for assistance.

Contact Information

• For any shipping-related questions or concerns, please reach out to our customer service team.

At Kunti, we strive to ensure your satisfaction with every purchase. If you are not completely satisfied with your order, we are here to help.

Returns

• Eligibility: To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging.
• Return Window: You have 30 days from the date of delivery to return your item for a refund or exchange.

Refunds

• Processing Time: Once we receive your returned item, we will inspect it and notify you of the status of your refund. If approved, your refund will be processed within 5-7 business days, and a credit will be applied to your original method of payment.
• Non-Refundable Items: Gift cards, sale items, and items marked as final sale are not eligible for refunds.

Exchanges

• Defective or Damaged Items: If you receive a defective or damaged item, please contact us immediately at support@kunti.store to arrange an exchange.
• Size or Color Exchanges: If you need to exchange your item for a different size or color, please specify your preference when contacting us.

Return Shipping

• Return Shipping Costs: You will be responsible for paying the return shipping costs. Shipping costs are non-refundable.
• Prepaid Return Label: If you use our prepaid return label, the cost of return shipping will be deducted from your refund.

How to Initiate a Return

1. Contact Us: Email us at support@kunti.store or call us to initiate a return.
2. Package Your Item: Include your proof of purchase and ensure the item is securely packaged.
3. Ship Your Return: Follow the instructions provided by our customer service team to ship your return.

Late or Missing Refunds

• Processing Time: If you haven’t received a refund yet, first check your bank account again, then contact your credit card company. It may take some time before your refund is officially posted.
• Further Assistance: If you’ve done all of this and still have not received your refund, please contact us at our support email.